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It ’s probably due to loose connections on the motherboards connector. Apparently its quite a common problem, there are a few solutions posted on the Dell forum but the problen is caused by the far left pin on the connector not having proper contact with the socket on the motherboard. This pin carries the signals for the keys which stop working (I think five keys per pin). It may be due to wear and tear in which case try prying the metal connectors within the socket on the motherboard out slightly, be careful not to bend them too far though. Or it may be due to a dirty connection. In this instance the connector can be removed from the keyboard by disengaging a clip on either side of the connector to enable you to slip the flex cable out. Simply clean the metal contact using a rubber/eraser and rebuild it. |
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Yes we can supply just the black plastic x-frames (key switch). Simply go the Search Key page and choose your make, model and the key type then click the 'Buy' button, the next page will give you the options of which parts you want to buy (the key cap, key switch or rubber spring).
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Usually not, although some are. Most keys that we supply are refurbished from originally manufacturer keyboards. We ensure that the keys we sell are in excellent conditioning, showing little signs of use. |
For just one key to stop working the wiring must be intact as one wire
affects more than one key.
Your problem is probably due to some dirt between the contacts, the shop
should be able to attempt to clean this with some compressed air, if this
doesn't work I'd receommend you go for a whole new keyboard, it certainly
should be under warranty.
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I have a number of 'unknown' keys, if you have
the time it would be worth looking through these and seeing if you you can
find the key you are seeking. It is important to ensure that the key
switch mechanism (shown on the right hand photo) matches the mechanism on
your keyboad. |
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